FREQUENTLY ASKED QUESTIONS
We accept various payment methods including major credit cards (Visa, MasterCard) debit cards, and online payment services like PayPal. For specific payment options, please refer to the checkout page.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s website.
We offer a flexible return policy. You can return most items within [insert return period, e.g., 30 days] of receipt for a refund or exchange. Please ensure the items are in their original condition and packaging. For detailed return instruction.
If you receive a damaged or incorrect item, please contact our customer service team immediately. Provide your order number and a description of the issue. We will arrange for a replacement or a refund based on your preference.
Jalcon Depot operates exclusively as an online retailer. We do not have physical store locations. All purchases can be made through our website.